If you are trying to get a refund you can use the link below, If you have already contacted customer support you can use the number in the second link to call customer support about the refund status. In order to start the refund process you will need to first make sure iTunes is open.
Nov 10, 2018 · Cancel an iTunes Purchase. You might be able to see something that you don’t remember getting. You can cancel this by doing the following steps: 1. Go to the unauthorized purchased App, Music, Books, or Subscription. 2. Tap on the “Report a Problem”, 3. After clicking the button, you will see a drop-down menu. Connecting to the iTunes Store If you don't have iTunes, download it for free . If you have iTunes and it doesn't open automatically, try opening it from your dock or Windows task bar. For yearly subscription purchases made through the calm.com website or the Google Play Store, we are usually able to accommodate refund requests made within 30 days of your purchase. L ifetime subscription and gift card purchases are not eligible for a refund. iTunes App Store: Apple handles all billing for in-app purchases made on iOS devices Nov 25, 2013 · Now from the ‘Report a Problem’ page click on the ‘Apps’ section. There you will find all of the apps you have downloaded from the App Store including the paid and the free ones. Look for the app you want to get refund for. Needless to mention but it should be a paid app only if you are going for a refund. Jan 25, 2008 · I’ve only ever asked for 1 refund in 13 + years of having an iTunes account, and they refunded it right away. I’ve never made an in-app purchase claim though. When you ask if they cap it, it’s an odd thing to jump right to if you’ve never tried getting a refund before. In App purchases are made with iTunes. Refunds may be available by completing the e-mail form available at the iTunes support service. Depending on your country, the e-mail form must be filled within a certain time from receiving the receipt of the In-App Purchase.
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How to get a refund for iTunes or App Store purchases – JemJem
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